🚚 Shipping Policy

​​Order Processing
Once an order is approved and the products are in stock, we aim to process it within 1–2 business days of submission. Business days are Monday through Friday (excluding holidays). Orders ship from Fountain Valley, California, and Goodyear, Arizona. You will receive a shipping confirmation email containing tracking information once your order has shipped.
Available shipping methods and associated costs:
Shipping Method | Estimated Delivery Time | Cost
FedEx Ground Economy (Free) — Contiguous U.S. Orders | 2–4 business days | Free
FedEx Ground Economy (Free) — Canada Orders | 4–6 business days | Free
Shipping Restrictions
Currently, Shock Doctor only ships to valid addresses within the United States and Canada. We apologize for any inconvenience.
Split Shipments
Please note that your order may arrive in multiple packages at no additional cost to you. You will receive a separate shipping confirmation email as each package ships. Your credit card may be charged multiple times, as we only process charges when products are ready and shipped.
Holidays
Shock Doctor observes the following U.S. holidays; orders are not processed or shipped on these dates:
New Year’s Day (January 1, 2026)
Presidents’ Day
Memorial Day
Independence Day (July 3 & July 4, 2026)
Labor Day
Thanksgiving (November 26 & November 27, 2026)
Christmas (December 24 & December 25, 2026)
New Year’s Eve (December 31, 2026)
Once an order has been processed and shipped, Shock Doctor is not responsible for delivery delays caused by factors beyond our control (including, but not limited to, carrier network outages or weather conditions). Additionally, Shock Doctor is not liable for lost or stolen packages.